When you outsource your information technology needs with us, you can be confident in knowing your network, servers, and applications will be deployed, maintained, and supported by professionals.
My Discount Tech is a full service, no-hassle Information Technology Management and Support solution company for small, medium and large businesses.
Advances in technology have changed IT Support delivery for the better.
Cut your IT cost 20-50%
For years, the standard for IT Support was the "break - fix" approach, which is time consuming and disruptive. Concerned with critical systems downtime, and the expense and disruption it caused, medium to large corporations employed new, more proactive technologies. Now those same technologies can be applied to businesses with 10 computers or more who require a reliable, high performing network.
Why do it the old way when there is a proven way to better leverage both your technology investment and manpower? Rather than be disrupted by responding to major breakdowns, the smarter way is the proactive team approach: Managed IT Support.
Gain Guaranteed Up-Time
How does Managed IT Support work? The whole process is quarterbacked by a remote monitor for your network servers and workstations for system events 24/7 and are alerted of any issues that arise. Most issues are resolved remotely, without ever needing a technician to physically work on the equipment.
An automated console insures that your network is continuously optimized for performance, and that regular maintenance is performed, including patch management and managed anti-virus/anti spyware.
The further advantage of Outsource IT Management is that it leverages the expertise of a team and the larger knowledge base that comes with it. This means better handling of service issues and faster resolution.
Because we provide unlimited phone support and remote fix, you no longer have to call a tech and wait for them to physically show up and fix minor issues. These are now resolved remotely. For service problems that can't be resolved, they will dispatch a system engineer to your premises.
Managed IT Support resolves many of the top issues that technology managers are concerned about. Critical system downtime is minimized and rapidly attended to. Retaining key staff is no longer a risk. Staying current with the latest technology, software and hardware is automatic.
Managed IT Support is definitely the smart choice for business owners and CIO's with more than 10 computers, who value productivity and uptime and easy flat fee budgeting. It allows you to be more agile with your resources, maintain better control over the operation of your IT Department and lower your costs, all while benefiting from the expertise and guidance of a trusted virtual CIO.