FAQ PAGE
Select one of the below questions to find out it's answer.
GENERAL QUESTIONS
Yes. We pickup and deliver at no additional charge. Please call and verify your location to ensure you qualify.
We guarantee our computer repair, support and services for 30 days after completion. Virus, Spyware and all other Software services are not guaranteed for any amount of time.
No. Our price is $65/hr and the service we provide at that price is unmatched. Anyone of our would be competitors that cost less, is not providing near the same level of service we are, and for that reason we do not price match their hourly rates or coupons.
Yes. All of our services are provided on-site.
Yes. All our estimates are free of charge.
We provide on-site service to the Phoenix-Metro Area. We provide remote services to the USA and Canada.
If you are interested in servicing an area that we currently do not please check out our franchise information.
Yes. We offer training in nearly all aspect of computer systems. Please use our contact form or give us a call for more information at 480-250-6179.
SOME OTHER QUESTIONS
Most users will purchase a new computer when their current computer is too old to upgrade or they don't want to spend more money on their current computer. The best reason to purchase a new PC is because your current system is inadequate for your needs because it won't run the software you need it to run.
It is usually almost always less costly to upgrade an existing system instead of purchasing a new one. However, sometimes it may not be cost effective to upgrade because the computer you are upgrading is too old. It's best to let us take a look at it and see if a cheap upgrade eg: memory, would be beneficial. Usually PC's and MAC's just need a Tuneup.
Yes. We can configure all your computers to access the Internet, and have all of your computers print to your printer.
We repair all major brands, including Dell, Toshiba, Sony, HP, Compaq, IBM, Acer, Gateway, Emachines, Custom builds and any other computer systems not listed.
Yes. Most firewalls are configured to allow outgoing connections from the computers behind them. If you use a software firewall, you might get a warning message with the option to allow the remote assistance service to call out, or you might have to manually configure the software.
